Hyundai Diesel Generator 18 KVA (HDG18)

Shipping Policy

We are committed to providing our customers with ease. We offer cash on delivery and prepaid delivery through third-party logistic services across Pakistan. Our delivery charges vary according to the weight of the product and area it needs to be delivered to.

Delivery may take up to 4-6 business days.

Once we receive an order, our team aims to process it on priority without any delays. In case of unexpected delays, you may reach out to us at info@hyundaipower.pk

Refund and Returns Policy

Return or exchange is only provided if your item received is damaged and/or has a manufacturing fault. In case of a wrong product shipped by us, we will exchange the product subject to availability.

Refunds or exchange are not provided if the products are damaged by misuse, assembled, or installed unless they have a manufacturing fault.

For products that are in accordance with this return policy, refunds will be processed as per the following:

• Bank transfer will be refunded without any reductions.
• Debit or credit card will be refunded after a 3% deduction.

In case of a return or an exchange, please contact us at info@hyundaipower.pk, and our customer service team will sort this out for you. The complaint has to be lodged within 48 hours after delivery.

We will not charge shipping costs for the return of faulty or damaged items.

This process may take up to 10 business days